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Terms and Conditions

Please read and review these Terms of Use (“Terms”) carefully before accessing or using this Website. By accessing or using this Website, you acknowledge that you have read, understood and agreed to the Terms. If you do not agree to the Terms, you may not access or use the Website.


  • This website is published by Mitrofanoff Support (“We”, “Us”, “Mitrofanoff Support”) and its use is governed by these Terms. We reserve the right to change these Terms without prior notice.

  • Members must be aged 16+.

  • We will use reasonable efforts to include accurate and up-to-date information on this Website but make no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this Website and the page thereof is at your own risk. We disclaim all warranties, express or implied, including warranties of satisfactory quality or fitness for a particular purpose. To the maximum extent permitted by law, neither We, nor any party involved in creating, producing or delivering this Website shall be liable for any damages, including without limitation, direct, incidental, consequential, indirect or punitive damages, arising out of access to, use of or inability to use this Website, or any errors or omissions in the page thereof. This limitation includes damages to, or for any viruses that infect your computer equipment.

  • This Website contains general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not intended to replace discussions with a doctor or other qualified healthcare professionals.  Additionally, the information contained herein should not be used for diagnosing a health condition or fitness problem. All decisions about the treatment and management of any conditions must be made with a healthcare professional, considering the personal medical history and circumstances of the individual. Any users of this Website should contact their doctor's surgery or an appropriate health professional if they have any concerns about any aspect about their health.

  • Please do not post bad language or offensive posts and Please respect each other; bullying of any kind will not be tolerated. Further details on our guidelines for contributing to our Facebook group can be found at

  • You use the Website on the understanding that neither Mitrofanoff Support, its trustees, officers or volunteers will be responsible for any claims, losses or damages arising from the misuse of, or inappropriate reliance on, its contents.

  • You agree that any content you submit to the Website, You Tube, Facebook, Google +, Twitter or Linked In shall not contain any computer virus (or other disruptive element), defamatory, discriminatory or illegal material.

  • Membership of Mitrofanoff Support is free of charge.  To make a donation to the Charity please visit our Virgin Money Giving page

  • We cannot guarantee the availability of this Website, or associated websites nor that any information you submit will arrive safely. We cannot guarantee that the content of this Website will not be corrupted by a third party, or that a third party will not intercept information supplied by you. To the extent permitted by law, we cannot be responsible for any damage arising from the above events.

  • We respect the privacy of Our Website users. Please refer to our Privacy Policy which explains users' rights and responsibilities with respect to information that is disclosed on this Website. Should any personal details change or if you want to unsubscribe from receiving emails, phone calls and post from us, please contact Us to update your records.  

  • Associate Members and Full Members must seek approval from Mitrofanoff Support for any function or event that is being held for or on behalf of the charity. 

  • We cannot accept members who reside outside England and Wales, due to Charity Commission law. Non-members are welcome to join the Facebook group.  

  • This Website contains links to other sites and advertisements. We cannot be responsible for the content of these third-party sites, and we do not endorse any product or service, shown on either our site or a linked site.

  • The entire pages of this Website are subject to copyright protection. Copyright © 2018 Mitrofanoff Support. All rights reserved. The pages of this Website may not be copied other than for non-commercial individual reference with all copyright or other proprietary notices retained, and thereafter may not be recopied, reproduced or otherwise redistributed. Except as expressly provided above, you may not otherwise copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text or documents contained in this Website or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text or documents, without the express written consent of Mitrofanoff Support. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any patent or trademark of Mitrofanoff Support, or any third party.

  • The Mitrofanoff Support name and logo, are trademarks of Mitrofanoff Support and may not be used without Mitrofanoff Support’s written permission. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in breach of copyright law, trademark law, the law of slander and libel, and communications regulations and statutes.

  • These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

  • Any breach of these Terms by a member could result in the Board of Trustees terminating membership.

  • This Website and its pages are intended to comply with the laws and regulations in the UK. Although the information on this Website is accessible to users outside the England and Wales, the information on the Website is intended for use only by residents of England and Wales. Other countries may have laws, regulatory requirements and medical practices that differ from those in England and Wales.

  • If any provision of this Agreement is held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions. We reserve the right to alter or delete materials from this Website at any time, at our discretion. Copyright © 2016 Mitrofanoff Support. All rights reserved.

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